You can put your medical wishes in writing. When you do, this document, called an Advance Directive, it should spell out your wish to accept or refuse medical treatment. It should also state what kind of medical care you want in the future.
You should prepare your Advance Directive while you are healthy and able to make your own decisions. Doctors and people who care for you will use the Advance Directive only if you can’t speak for yourself. A complete description of Advance Directives can be found in your health plan Member Packet. You can download a copy of “Answers to your Questions About Advance Directives“ by clicking here.
If you do not want to prepare an Advance Directive, you can talk with your doctor or your family about your medical wishes. Your doctor can write them down in your medical chart. You may file a complaint with the State about the Advance Directive not being followed. Contact Customer Service at 1.800.661.8299 or your PCP for a copy.
For complaints about how your provider follows your wishes write or call:
Bureau of Health Professions (BHP),
Complaint & Allegation Division
PO Box 30670
Lansing, Michigan 48909-8170
517.241.2389 or firstname.lastname@example.org
The BHP Complaint & Allegation website is www.michigan.gov/healthlicense
(click on “file a compliant”).
For complaints about how your health plan follows your wishes, write or call:
Office of Financial and Insurance Regulation
Toll free at 1.877.999.6442 or www.michigan.gov/ofir