Medical Resource Management Department improves relationships between doctors and patients by offering more resources than traditional health care programs, and makes it easy for patients to access the information they need about medical concerns.

Health education with a personalized approach.
We provide reminder programs for routine check-ups including flu shots, pap smears, immunizations, and mammograms. PHPMM also makes available our Healthy Mom Healthy Baby Program which helps expectant mothers obtain the information they need to experience a healthy pregnancy.

Hospital Review.
Everyone deserves an advocate when receiving inpatient care. We will facilitate access to specialists, help to make treatment plans timely, and prevent delays in patient procedures and tests whenever we can. Medical Resource Management Department also provides services for ensuring that the discharge process goes smoothly and all necessary equipment and supplies are available when you need them.

Healthy Focus Programs that empower our members.
We will help empower members who have conditions like asthma and diabetes by providing the information they need—everything from self-care education materials to health status tracking.

Post Hospital Discharge Program.
This provides a safe transition home after a hospital admission. After leaving the hospital, our Case Management nurses will call members to make sure that medication, self care information and supplies are easily accessible.

Complex Case Management offers all the resources patients with complex illnesses need.
Chronic conditions are difficult enough without worrying about coordinating long-term outpatient treatment programs. PHPMM makes outpatient care as easy as possible. Our Complex Case Management program focuses on stabilizing long-term outpatient care for members with complex conditions. If you or a family member that is enrolled with PHPMM would like to speak to a nurse about complex case management, please call 517.364.8560 or 866.203.0618.